Samsung Washing Machine Error Code UE – Meaning, Causes, and Fixes

If your Samsung washing machine displays the UE error code, it means the washer has detected an unbalanced load during the spin cycle. This is a common issue and is usually easy to fix without professional help.


What Does Samsung Washing Machine Error Code UE Mean?

The UE error code indicates that the washing machine cannot spin properly because the laundry inside the drum is unevenly distributed.

This often occurs:

  • Near the end of the wash cycle
  • When spinning at high speed
  • When heavy items clump to one side of the drum

Common Causes of Samsung UE Error Code

  • Unbalanced laundry load
  • Overloading the washing machine
  • Washing a single heavy item
  • Washing machine not level
  • Worn suspension or shock absorbers

How to Fix Samsung Washing Machine Error Code UE

Step 1: Pause and Redistribute Laundry

Stop the cycle, open the door once unlocked, and spread clothes evenly around the drum.


Step 2: Adjust the Load Size

Remove excess items if overloaded, or add a few lighter items to balance a single heavy piece.


Step 3: Check Washer Leveling

Use a spirit level on top of the washer. Adjust the feet until the machine is level front-to-back and side-to-side, then tighten the lock nuts.


Step 4: Restart the Spin Cycle

Close the door and restart a spin-only or normal cycle to check if the error clears.


Can You Keep Using the Washer With a UE Error?

No. Continuing to run the washer while unbalanced can:

  • Cause excessive vibration
  • Damage internal components
  • Shorten the lifespan of suspension parts

Fix the imbalance before continuing.


How to Prevent Samsung UE Error Code in the Future

  • Avoid overloading the washer
  • Wash bulky items with similar-weight clothes
  • Balance heavy loads evenly
  • Keep the washer properly leveled
  • Avoid washing single heavy items alone

When to Call a Technician

Call a professional if:

  • The UE error appears repeatedly with balanced loads
  • The washer vibrates excessively even when empty
  • You hear loud banging during spin cycles

These may indicate suspension or shock absorber issues.


Summary

IssueSolution
UE error codeUnbalanced load
Clumped laundryRedistribute clothes
Overloaded drumReduce load size
Single heavy itemAdd balancing items
Washer not levelAdjust leveling feet

More Samsung appliance error code guides

If you’re troubleshooting other Samsung appliances, these guides may also help: