If your Candy washing machine displays an error code, it’s designed to alert you to common issues such as water supply problems, drainage faults, door lock errors, heating issues, or sensor-related problems. Understanding these codes can help you decide whether a simple reset may resolve the issue or if professional service is required.
Common Candy Washing Machine Error Codes
E01 – Door lock error
The E01 error indicates the washing machine door is not properly closed or locked.
What you can try: Check for obstructions and close the door firmly.
When to call service: If the door will not lock, professional service may be required.
E02 – Water inlet error
This code means the washing machine is not filling with water as expected.
What you can try: Ensure water taps are fully open and household water pressure is adequate.
When to call service: Persistent filling issues usually require service.
E03 – Drain error
E03 appears when the washing machine cannot drain water properly.
What you can try: Check the drain hose for kinks and remove visible blockages.
When to call service: Ongoing drainage problems require professional attention.
E04 – Overfill or water level error
This error indicates too much water has been detected in the drum.
What you can try: Switch off the appliance and allow excess water to drain.
When to call service: Repeated overfilling should be inspected by a technician.
E05 – Heating error
The washing machine is not heating water correctly.
What you can try: Restart the machine after switching off power briefly.
When to call service: Heating system faults usually need professional repair.
E06 – Motor error
E06 suggests a problem with the motor or drive system.
What you can try: Turn off the washing machine and allow it to rest before restarting.
When to call service: Motor-related faults typically require technician support.
E07 – Temperature sensor fault
The washing machine cannot accurately read water temperature.
What you can try: Power reset the appliance.
When to call service: Sensor-related faults usually require professional service.
CL – Child lock activated
This is not a fault but indicates the child lock feature is turned on.
What you can try: Disable child lock using your model’s instructions.
When to call service: Service is not required for this code.
How to Clear a Candy Washing Machine Error Code
Many Candy washing machine error codes can be cleared by switching the machine off at the power supply for several minutes and then restarting it. If the code returns, it usually indicates an underlying issue.
When to Call Service
You should contact a qualified technician if an error code keeps reappearing, the washing machine stops mid-cycle, or you notice leaks, unusual noises, or poor washing results.
Frequently Asked Questions
Can I keep using my Candy washing machine with an error code?
It’s best to stop using the washing machine until the issue is resolved to avoid further damage.
Do Candy washing machine error codes reset automatically?
Some temporary issues may clear after a reset, but recurring codes usually need attention.
Are Candy washing machine error codes the same across all models?
Most Candy washing machines use similar codes, but exact meanings can vary by model.