If your Samsung washing machine displays the 5E error code, it means the washer is not draining water properly. This error usually appears at the end of a wash cycle and prevents the machine from spinning.
In many cases, the issue can be fixed without professional repair.
What Does Samsung Washing Machine Error Code 5E Mean?
The 5E error code indicates a drainage problem. The washing machine is unable to remove water from the drum within the expected time.
This often happens when:
- Water remains in the drum after washing
- The washer stops before the spin cycle
- The machine refuses to complete the cycle
Common Causes of Samsung 5E Error Code
- Clogged drain pump filter
- Blocked or kinked drain hose
- Debris stuck in the drain pump
- Excess detergent causing heavy suds
- Faulty drain pump
How to Fix Samsung Washing Machine Error Code 5E
Step 1: Turn Off Power and Drain Water
Unplug the washing machine. Place towels and a shallow container near the drain filter area to catch excess water.
Step 2: Clean the Drain Pump Filter
Open the small access panel at the bottom front of the washer. Twist the drain filter counter-clockwise and remove lint, coins, or debris. Rinse the filter and reinstall it securely.
Step 3: Check the Drain Hose
Inspect the drain hose for kinks, bends, or blockages. Remove and flush the hose with water if necessary.
Step 4: Reduce Detergent Use
Using too much detergent can create excess suds that interfere with drainage. Use only HE detergent and reduce the amount if needed.
Step 5: Run a Drain or Spin Cycle
Plug the washer back in and run a drain or spin cycle to confirm the error has cleared.
Can You Keep Using the Washer With a 5E Error?
No. Continuing to operate the washer with standing water can:
- Damage the drain pump
- Cause leaks
- Lead to mold and odor buildup
Resolve the issue before using the washer again.
How to Prevent Samsung 5E Error Code in the Future
- Clean the drain filter regularly
- Check pockets before washing
- Use the correct detergent type and amount
- Avoid washing heavily soiled items without pre-rinsing
When to Call a Technician
Call a professional if:
- The washer does not drain at all
- The error returns immediately after cleaning
- You hear grinding or humming noises from the pump
These may indicate a failed drain pump.
Summary
| Issue | Solution |
|---|---|
| 5E error code | Drainage problem |
| Clogged filter | Clean drain pump filter |
| Blocked hose | Straighten or flush hose |
| Excess suds | Reduce detergent use |
| Pump failure | Professional repair |
More Samsung appliance error code guides
If you’re troubleshooting other Samsung appliances, these guides may also help: